Terms of Service
Last updated: November 24, 2025
Agreement to Terms
By accessing or using the website dianalippert.com (the "Website") operated by Diana Lippert ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Website or services.
Services
Diana Lippert provides life coaching, executive coaching, and professional speaking services. Our Website provides information about these services and allows you to:
- Learn about our coaching programs and speaking engagements
- Book consultations and sessions
- Contact us with inquiries
- Access content and resources
Coaching Services Disclaimer
Coaching is not therapy or counseling. Life and executive coaching services provided by Diana Lippert are designed to help clients identify goals, develop strategies, and achieve personal and professional growth. Coaching services are not a substitute for professional mental health treatment, medical advice, legal advice, or financial advice.
Results from coaching vary by individual. We do not guarantee specific outcomes. Your success depends on many factors including your commitment, effort, and circumstances.
User Responsibilities
When using our Website and services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any account credentials
- Not use the Website for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with the proper functioning of the Website
- Respect intellectual property rights
Booking and Cancellation Policy
Scheduling
Appointments can be scheduled through our online booking system. By booking a session, you agree to attend at the scheduled time or provide advance notice of cancellation.
Cancellations
- Please provide at least 24 hours notice for cancellations
- Late cancellations or no-shows may be subject to fees
- Rescheduling requests should be made as early as possible
Refunds
Refund policies vary by service. Please review specific terms at the time of purchase or contact us for details.
Intellectual Property
All content on this Website, including text, images, logos, graphics, and other materials, is the property of Diana Lippert or our licensors and is protected by copyright and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute our content without permission
- Modify or create derivative works from our content
- Use our content for commercial purposes without authorization
- Remove any copyright or proprietary notices
Confidentiality
We treat all coaching sessions and client information as confidential. We will not disclose information shared during coaching sessions except:
- With your explicit consent
- If required by law
- If there is risk of harm to yourself or others
Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
Limitation of Liability
To the fullest extent permitted by law, Diana Lippert shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Personal injury or property damage
- Any damages arising from your use of or inability to use our services
Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Diana Lippert from any claims, damages, losses, or expenses arising from your use of the Website or services, your violation of these terms, or your violation of any rights of a third party.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Hawaii, without regard to its conflict of law provisions.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us: